Refund policy

Refund Policy

Effective Date: September 8, 2026
Last Updated: September 27, 2026

This Refund Policy applies to products, programs, and sessions sold on arnoldsgroovesofficial.com by Arnold L. Lopez Jr., a sole proprietor doing business as arnoldsgrooves.

Digital Products

Digital products (such as downloadable guides and workbooks) are delivered electronically and cannot be returned. Because of this, purchases are generally final and non-refundable once the product has been delivered or accessed, except where a refund is required by applicable law.

I want you to be satisfied, so please contact me at arnoldsgrooves@arnoldsgroovesofficial.com within 14 days of purchase if any of the following happen:

· Duplicate purchase: you were charged more than once for the same product.

· Technical problems: you can't download or access the product due to a technical issue.

·  Non-delivery: you didn't receive the product after payment.

·  Incorrect charge: you believe you were charged in error.

Please include your order confirmation or receipt so I can help quickly. If a refund is warranted (for example, a duplicate charge, or a product you were unable to access and I can't resolve the issue), I will process it to your original payment method.

Live Programs, Cohorts, and Workshops

For paid live group programs, cohorts, workshops, or similar interactive offerings, the following applies unless different terms are clearly disclosed for a specific program before purchase:

· Cancellations by you: If you request a refund at least 7 days before the program's start date, you will receive a full refund. Within 7 days of the start date, or once the program has begun, fees are non-refundable, but you may transfer your seat to the next scheduled offering or send a substitute in your place, subject to availability.

· Cancellations or changes by me: If I cancel a program, or reschedule it in a way that no longer works for you, you may choose either a full refund or a transfer to a future offering.

·         Missed sessions: No refunds are provided for sessions you do not attend or for partial participation once a program has begun.

One-on-One Sessions

For paid one-on-one sessions, the following applies unless different terms are clearly disclosed for a specific session before purchase:

· Rescheduling: You may reschedule once at no charge with at least 24 hours' notice before your scheduled start time, subject to availability.

· Cancellations by you: If you cancel at least 24 hours before your scheduled start time, you will receive a full refund. Cancellations made within 24 hours of the scheduled start time are non-refundable.

· No-shows and late arrivals: If you do not attend your scheduled session, it is non-refundable. If you arrive late, the session will still end at its originally scheduled time.

· Cancellations by me: If I need to cancel or cannot reasonably reschedule, you may choose either a full refund or a rescheduled session.

· Completed sessions: Sessions are non-refundable once they have taken place.

How to Request a Refund

Email arnoldsgrooves@arnoldsgroovesofficial.com with your order confirmation or receipt and a brief description of the issue. I aim to respond within a few business days.

Payment Disputes

If you have a concern about a charge, please contact me first so I can help resolve it directly, rather than filing a dispute with your bank or card provider.

Your Rights

This policy does not limit any rights you may have under applicable law.

Seller and Contact

Arnold L. Lopez Jr. (arnoldsgrooves)
Email: arnoldsgrooves@arnoldsgroovesofficial.com
Mailing address: 5318 E 2nd St #971, Long Beach, CA 90803